How it works
You choose the place. We arrange everything after that.
The platform shows you the portfolio and holds your shortlist and enquiries. The people behind it do the rest.
- 01
Create an account
Two minutes, no card. Your account holds your shortlist, your enquiries and your preferences so we never ask twice.
- 02
Shortlist
Save the properties that interest you from any page. Add a private note to each. Compare them on one screen.
- 03
Send your dates
From a hotel page, choose check in and check out, guests and rooms, and anything we should know. If dates are flexible, say so and we will suggest the best weeks.
- 04
We confirm with the hotel
A concierge contacts the property directly, confirms availability, secures the rate and asks for the benefits we can: breakfast, an upgrade, a credit, early check in.
- 05
You receive a proposal
A written proposal appears in your account with the room, the rate, the included benefits and the terms. It has a validity date. Ask questions in the message thread beside it.
- 06
Accept and travel
Accept on the platform and the booking is confirmed. Flights, transfers, cars, insurance and tables can be added to the same itinerary and invoice. We reconfirm everything two weeks before you go.
Why rates are not shown
Luxury hotel rates move daily and the published figure is rarely the best one available. Showing you a number that changes before you book helps nobody. Instead we confirm the actual rate for your dates, in writing, with the benefits attached.
Response times
Most enquiries receive a first reply the same working day and a full proposal within one to two. Properties in remote locations, and anything involving several suppliers, can take a little longer, and we will tell you if so.
Cancellations and changes
Every proposal states the property's cancellation terms before you accept. If plans change, message us from the enquiry and we handle the conversation with the hotel.